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Our Courses
Leadership is an action, not a position.
Participants will
- Gain a detailed insight in to recognised leadership and management styles.
- Learn how to influence and improve personal and team performance through solution driven coaching models.
- Apply time management skills based around the appliance of sports science in business to create a focussed, driven and efficient approach to problem solving.
75% of employees believe they give excellent customer service. Less than 25% of their customers agree.
Participants will
- Gain an understanding of customer service standards and skills.
- Learn how to assess and adapt their own communication skills.
- Apply a forward thinking and structured framework for problem solving.
Mud thrown is a ground lost.
Participants will
- Gain an awareness of how to identify and handle conflicts sensibly, fairly and efficiently.
- Learn how to improve communication skills to achieving the successful outcomes of situations.
- Apply knowledge to enhance productivity and group outcomes including effectiveness and performance.
Retail suffers at the hands of shoplifters, internal thieves and online fraudsters up to £4bn every year.
Participants will
- Gain knowledge and understanding of effective loss prevention techniques.
- Learn how to immediately apply these techniques to their own organisation, ultimately leading to an increase in profit.
- Apply knowledge of the law and the use of technology with a view to reducing external, internal and contractor theft.
Failing to plan is planning to fail.
Participants will
- Gain resilience through the knowledge of critical business functions and supporting infrastructure.
- Learn how to embed and implement a business continuity plan with sufficient recovery functions.
- Apply organisational contingency with the overall aim of improving the businesses ability to mitigate risk.
Prepare for the worst, but hope for the best.
Participants will
- Gain an understanding of the need for Incident Management and recognise the difference between emergency response, crisis management and business continuity.
- Learn how to understand the nature and the impact of an incident.
- Apply a framework and leadership structure during an incident.
Don’t let your strengths become your weaknesses.
Participants will
- Gain a basic insight in to protective security testing and coordinated examination of physical and operational sites.
- Learn the four different levels of testing.
- Apply the process including the systematic assessment of strengths, weaknesses and, where appropriate, the use of hostile intrusions to exploit the identified weaknesses.
An exceptional leader stands up and speaks, an exceptional leader also sits down and listens.
Senior Directors from your organisation will be given the unique opportunity to attend a Leadership Seminar facilitated by Lore Training. Participants will be addressed by guest speakers, carefully selected for their ability to engage with the audience and part with knowledge from extensive experience in their specialist fields.
Lore Training offer a number of other specialised courses. They can be developed with your organisation to ensure they are bespoke and run parallel with their requirements. Driver Safety, Recruit Interviewing and Presentation Skills are all topics in which our trainers offer specialist knowledge and experience.
Furthermore Lore Training have an extensive number of trainers nationwide that will deliver mandatory certified courses in First Aid, Manual Handling, Physical Intervention Training and Fire/Health Safety.
